Client stories

Evidence from ledgers, not star ratings

Finance leads describe what happened during audits for fintech work with Maple Crest — including timelines that slipped on their side.

The assurance team asked for our merchant suspense ageing on day one and caught a reconciliation gap we had been rolling for two months. The memorandum was blunt in places, which our board needed before the capital raise.

Hana Liu · CFO, island payment processor Fintech Assurance Engagement

Fieldwork ran longer than our first estimate because our custody bank confirmations arrived late — that delay was on us. Once documents landed, Maple Crest closed the testing cleanly and walked our compliance lead through each ranked observation.

Marcus Chen · Head of Finance, digital lending desk Fintech Assurance Engagement

Their settlement controls assessment mapped our T+1 packs against actual payout batches. We still disagree with one recommendation on dual approval thresholds, but the exception log format they proposed is now our daily standard.

Priya Raman · Operations director, remittance firm Settlement Controls Assessment

For our licence readiness review they refused to polish the pitch deck and insisted we rebuild the capital tracking workbook first. That discipline saved a refiling cycle later.

Wei-Ting Huang · Co-founder, e-money applicant Pre-Licence Financial Readiness Review

Extended engagement notes

Clearing a custody reconciliation before year-end assurance

A Taipei wallet operator engaged Maple Crest after internal audit flagged overnight customer-fund balances that did not match bank statements for three consecutive weeks.

We scoped a compressed Fintech Assurance Engagement focused on custody accounts and related suspense. Sample testing covered forty-five settlement days. Findings centred on a missing dual-control step when treasury moved float between nostro accounts. Management corrected the procedure before year-end close; the final memorandum noted the remediation as completed within the engagement window.

Licensed wallet operator, Taipei

Supporting a buyer’s diligence on a Kinmen remittance book

An acquirer asked for independent financial diligence on a remittance corridor with dense related-party fee arrangements.

Over five weeks we tested revenue quality, escrow usage, and related-party invoices. The diligence report highlighted one corridor where fee income depended on a single introducer contract. The buyer used that finding to renegotiate earn-out terms rather than abandon the deal.

Regional financial buyer